Privacy Policy
This privacy policy explains how Unique French Travel collects, uses, and protects the personal data of its customers, prospects, and visitors to its website (http://www.uniquefrenchtravel.com). By using our services, you agree to the terms outlined in this policy.
Data Controller
- Company Name: Unique French Travel
- Address: Montpellier
- Contact Email: [email protected]
- Legal Representative:Vaseem Akaram
Data Collected
We collect the following types of data, depending on your use of our services:
- Personal Information: Name, surname, date of birth, nationality.
- Contact Details: Email address, phone number, postal address.
- Travel Information: Booking details, preferences, specific requirements.
- Financial Data: Payment information (via secure providers).
- Browsing Data: IP address, cookies, and analytics data.
Purpose of Data Processing
Your personal data is collected and processed for the following purposes:
- Managing bookings and travel services.
- Communicating and sending information about our offers.
- Complying with legal and regulatory obligations.
- Enhancing the user experience on our website.
Legal Basis for Processing
The processing of your data is based on:
- Contractual Necessity: To provide the services you have booked.
- Consent: For sending newsletters or promotional communications.
- Legal Obligations: For accounting or regulatory requirements.
Data Sharing
Your data is shared only with:
- Our partners and suppliers (e.g., hotels, transport providers, tour guides) necessary for delivering the services.
- Competent authorities, if legally required.
- Technical service providers (e.g., website hosting, CRM tools, secure payment systems).
Data Retention
We retain your personal data for the following durations:
- Active Customers: For the duration of the business relationship.
- Marketing Data: Up to 3 years after the last contact or consent.
- Legal Obligations: As required by French law (e.g., 10 years for accounting records).
Your Rights
In accordance with the GDPR and French law, you have the following rights:
- Right of Access: Access your personal data.
- Right of Rectification: Correct any errors in your information.
- Right to Erasure: Request the deletion of your data under specific circumstances.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Refuse certain processing activities (e.g., marketing communications).
- Right to Restriction: Temporarily limit the processing of your data.
To exercise these rights, contact us at: [email protected]. We will respond within one month.
Data Security
We implement technical and organizational measures to safeguard your data against unauthorized access, loss, destruction, or alteration.
Use of Cookies
Our website uses cookies to improve your experience:
- Essential Cookies: Necessary for the website to function.
- Analytics Cookies: To analyze website traffic and user behavior.
- Marketing Cookies: To personalize advertising content.
You can manage your cookie preferences at any time through our cookie management tool.
Changes to This Privacy Policy
We reserve the right to update this policy at any time. Updates will be published on this page with a new “Last Updated” date.
Contact and Complaints
For any questions or complaints about your personal data, please contact us:
- Email: [email protected]
- Postal Address: 37 rue du clos de la cerisaie Montpellier 34000
If you remain dissatisfied, you may contact the CNIL (Commission Nationale de l’Informatique et des Libertés) via www.cnil.fr.
Last Updated
Policy last updated on: 01/12/2024